Managing Your Leaseora Subscription Plans
Leaseora offers flexible subscription plans designed to meet the needs of different property managers, from individual landlords to large property management companies. This guide will help you understand the available plans, how to select the right one, and how to manage your subscription.
All new Leaseora accounts come with a 14-day free trial that gives you access to all features. No credit card is required to start your trial.
Available Subscription Plans
Basic
per property
Perfect for individual landlords with a small portfolio
- Up to 5 properties
- Online rent collection
- Maintenance request management
- Basic lease management
- Email support
Professional
per property
Ideal for professional property managers
- Up to 20 properties
- All Basic features
- Advanced reporting
- AI rent price optimization
- Tenant screening
- Priority email & chat support
Enterprise
contact for pricing
For large property management companies
- Unlimited properties
- All Professional features
- Custom integrations
- Advanced AI analytics
- Dedicated account manager
- 24/7 priority support
Selecting the Right Plan
When choosing a subscription plan, consider the following factors:
- Portfolio Size: The number of properties you manage will determine which plan is most suitable
- Feature Requirements: Identify which features are essential for your property management workflow
- Growth Plans: Consider your future expansion plans and choose a plan that can accommodate growth
- Budget: Balance the cost of the subscription against the time and money saved through automation
How to Subscribe or Upgrade
Follow these steps to subscribe to a plan or upgrade your existing subscription:
- Log in to your Leaseora account
- Go to "Settings" > "Subscription" in the main navigation
- Review the available plans and their features
- Click "Subscribe" on your chosen plan or "Upgrade" if you're already subscribed
- Enter your payment information (if not already on file)
- Review the subscription details and terms
- Click "Confirm Subscription" to complete the process
When upgrading your plan, you'll be prorated for the remainder of your current billing cycle. When downgrading, the new rate will take effect at the start of your next billing cycle.
Managing Your Billing Information
To update your billing information or view your payment history:
- Go to "Settings" > "Billing" in the main navigation
- Here you can:
- Update your payment method
- Change your billing address
- View and download invoices
- See your payment history
Subscription Renewal and Cancellation
Leaseora subscriptions are billed monthly or annually, depending on your selected billing cycle. Here's what you need to know about renewal and cancellation:
Automatic Renewal
All subscriptions automatically renew at the end of each billing cycle unless cancelled. You'll receive a renewal notification email 7 days before your subscription renews.
Cancelling Your Subscription
To cancel your subscription:
- Go to "Settings" > "Subscription" in the main navigation
- Click "Cancel Subscription"
- Follow the prompts to confirm cancellation
- You'll receive an email confirmation of your cancellation
When you cancel your subscription, you'll continue to have access to Leaseora until the end of your current billing period. After that, your account will be downgraded to a limited access mode where you can view your data but not add new properties or use premium features.
Annual vs. Monthly Billing
Leaseora offers both monthly and annual billing options:
Monthly Billing
- Greater flexibility
- Lower upfront cost
- Ability to change plans more frequently
- Higher cost over time
Annual Billing
- 20% discount compared to monthly billing
- Lower overall cost
- Simplified billing (once per year)
- Higher upfront cost
To switch between monthly and annual billing, go to "Settings" > "Subscription" and click "Change Billing Cycle".
Enterprise Custom Plans
For large property management companies or those with specific requirements, Leaseora offers custom Enterprise plans. These plans include:
- Volume Discounts: Special pricing based on the number of properties
- Custom Features: Tailored functionality to meet your specific needs
- API Access: Advanced API capabilities for custom integrations
- Dedicated Support: A dedicated account manager and priority support
- Training: Personalized onboarding and training for your team
- SLA: Service Level Agreements for enterprise-grade reliability
To inquire about Enterprise plans, contact our sales team at enterprise@leaseora.com or call +49 173 8622196.
Not sure which plan is right for you? Take advantage of our 14-day free trial to explore all features before committing to a subscription. You can also schedule a demo with our team who can help you determine the best plan for your needs.
Frequently Asked Questions
Yes, you can upgrade your subscription at any time, and the changes will take effect immediately. When upgrading, you'll be charged the prorated difference for the remainder of your billing cycle. Downgrades will take effect at the start of your next billing cycle.
When you cancel your subscription, your data remains in your account for 90 days in a read-only state. During this time, you can view your data but cannot add new properties or use premium features. After 90 days, your account will be archived, but you can reactivate it by subscribing again. If you want your data permanently deleted, you can request this from our support team.
Yes, Leaseora offers special pricing for registered non-profit organizations. Contact our sales team at sales@leaseora.com with proof of your non-profit status to learn more about our non-profit program.
Leaseora offers a 30-day money-back guarantee for new subscribers. If you're not satisfied with our service within the first 30 days of your paid subscription, contact our support team to request a refund. Please note that this policy applies only to first-time subscribers and does not cover subscription renewals or plan upgrades.